We help Robinhood customers troubleshoot payments, track orders, and secure accounts. Chat, email, or call for step-by-step guidance.
Stuck with a card decline, pending crypto, or ID review? Reach out—our specialists will walk you through a fix.
Payment troubleshooting (card declines, holds, double charges)
Order status & transaction lookups
KYC/verification guidance
Refunds & dispute information
Limits, fees, and processing times explained
Account security & recovery tips
Buy crypto with Visa, Mastercard, and local methods. Support for BTC, ETH, USDT, BNB, TRX, BCH, OKB and more—right from your wallet.
Use your bank card or local rails to purchase leading assets (BTC, ETH, USDT, etc.). Simple, secure, and quick.
Have a question about payments, verification, or transactions? Reach out and we’ll guide you step by step.
Top up with ease and access your balance anytime. Convert your funds instantly to EUR, GBP, or USD whenever you need.
Your balance stays flexible—redeem or convert it into EUR, GBP, or USD at your convenience.
No lock-ins. Withdraw or exchange your balance to major currencies anytime.
Purchase crypto across 150+ countries using your local currency. Flexible payment methods tailored for you.
From Europe to Asia, access crypto worldwide with local currency payments.
Global reach, local convenience—buy and sell crypto in your currency, anywhere.
Your dedicated support assistant, always ready to help — day or night.
Robinhood Customer Support – 24/7 Assistance
At Robinhood, we know that crypto transactions never sleep. That’s why our customer support team is available 24/7 worldwide to help you with account setup, payments, verifications, refunds, and technical issues. Whether you’re new to Robinhood or need help with an existing service, we’re just a call or message away.
New Account Assistance
Our specialists guide you through account creation, KYC verification, and your first transactions.
Call Anytime: +1 (865) 292-1402
Online Services & Technical Help
Having trouble logging in, sending/receiving crypto, or using our payment gateway? Get instant help.
Available 24/7: +1 (865) 292-1402
Live Chat: Accessible via our website or support app
Help With Existing Accounts
Need support for a pending transaction, refund request, or balance issue? Our experts provide step-by-step assistance.
Customer Care (24/7): +1 (865) 292-1402
Secure Portal: Reach us directly for safe communication
International Support
We’re here for you in 150+ countries with multilingual advisors and region-specific solutions.
Global Helpline: +1 (865) 292-1402
Headquarters & Mailing Address
Robinhood Support Division
One North Jefferson Ave.
St. Louis, MO 63103
Important Security Reminder
To protect your funds and personal data:
Never share wallet seed phrases, private keys, or full card details.
Do not include usernames, passwords, or government IDs in email/chat.
We cannot accept buy/sell orders, fund transfers, or account changes by email.
Always use the official Robinhood portal or helpline for sensitive requests.
Our smart virtual assistant is available 24/7 through our Robinhood Customer Support app or website. Whether it’s midnight or Monday morning, help is just a message away.